Smooth and easy process. Very friendly staff. I would recommend this dealer to any of my friends or family

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We want to send a special thanks to Craig Loftin, he wasn't our original sales rep but he's the one that jumped in and helped us purchase our new Rav4. He is very professional and cares deeply about his clients. He would go above and beyond to help anyone just how he helped us. And also thank you Craig and finance person for staying late for us to finish the transaction.

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My husband and I planned to purchase our new Toyota 4Runner then we went to Elk Grove Toyota, the nearest dealership. We met one of the salespersons, Craig Loftin. He was so friendly, helpful and respectful. Also, all other staff members are so nice and friendly. In general, customer service at Elk Grove Toyota is so amazing. Due to their excellent customer service, we have decided to purchase our dream car at Elk Grove Toyota. We love this dealership. My family is now enjoying the new lovely Toyota 4Runner 2022. Thank you Elk Grove Toyota.

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Great customer service! Our key fob wasn't working, and we had even changed the battery in it too. We anticipated that the key would need to be reprogrammed. Luckily, the technician decided to put in a factory battery, and it worked. We were pleased our that the cost was minimal (for the battery)and not $200 or more for a new key. Toyota was honest and provided great service to us.

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Skip the other dealers! Elk Grove has great prices and service! Love my Corolla Cross! I work with William G. and he was informative, friendly, and not pushy. He helped me find the car I wanted and a price I could afford. After spending time at some other regional dealers I can say without a doubt, Elk Grove beats them all in responsiveness, truthfulness, price, and customer appreciation. Thank you!

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