Oh man, where do I begin! Well, I'm a new owner of the most sought after vehicle. The America’s favorite non-pickup truck vehicle for nearly a decade! - The 2026 Toyota Rav 4! Thanks to Toyota Elk Grove Team, most especially to Mr. Alex Castillo. He made us so special the way he handled the whole process. We kinda just randomly walked in their car lot without any initial plans what to buy. So after Alex talked to us, we decided we wanted it! So after almost 2 months of waiting, we go it! Absolutely worth the wait! Of course I did reached out to other Toyota dealerships, and none (well, except Toyota Stockton, yw) came close. (Note to other dealerships, why do you add "dealership fee" and Toyota Elk Grove (and Stockton) don't? Are you guys for real?). Anyway, Alex, brother, thank you, thank you, thank you. You went above and beyond your duties, answering my messages even you're off duty. For all car salesperson out there, selling a car its just not to sell and make profit, I personally believe that its the relationship being built where customers like me, values most, and I'm sure it's true for everyone. Alex, is our car salesperson forever. He definitely earned our trust. No xx. Hey Toyota Elk Grove, you need to promote him, like yesterday! Also, special thanks to Nate Clemons! He is so professional, respectful, and courteous (not like the other guy!) Also thanks to Ms. Christina (and his Manager) over at the Service Center for doing the pre-check on our RAV 4's overall electronic system!

I been going to your dealership for the past 25 years.The workers always been excellent and would highly recommend you

I cannot say enough good things about MICAELA ALVAREZ. She keeps me coming back to Toyota for service. She's honest, kind, knowledgeable, empathetic, understanding and I look forward to seeing her at service time. Thank you Micaela!!!!!

With all the issues that these new Tundra’s are having, this service dept. have always been helpful and given a good experience. Great service and my service advisor John Nguyen was very helpful.

Salesman Tony, Finance Manager Bishar, and the team at Elk Grove Toyota were amazing! They were kind, efficient, and made my overall car buying experience 10/10. This is why I always come back to Elk Grove Toyota.

I have no problem of their sales force. I like the online sales process. However their services system make no sense. Booked an appointment for brake fluid exchange at 8 am. At the most it is a 2 hours job. But the advisor said the car won't be ready until afternoon and they don't provide a ride anymore. What is the purpose of making an appointment and told them what work is needed. I went to a brake specialist and it was 1.5 hours from the time I walked in to the time I left the shop. And save half the cost.

Toyota Corolla cross is a very very safe car to drive. This is the first maintenance for this new car. Thanks for Elk Grove Toyota coordinated the service jobs, good job! Thank you! Mei

Being greeted after arriving.. the service was impeccable.The technician took my concerns into account, listening and giving me great feedback. All concerns were addressed and my car was washed. Great job, Elk Grove Toyota.

Sevice advisor Mike is awesome, gave me options and good recommendations, very helpful, he explained things to the best of his ability

Very nice facility. Very professional and courteous, helpful staff. Vehicle was done in a timely manner.

Miguel did a great job helping me. I have the 5 star to him. It would of be a low star because I have to come back second time for the same reason.

This dealership has an amazing team. And excellent customer service. I was real speechless that they got all of the work done on my car 🚗 that was needed. Thank you, John Nguyen.

Great service and great people to work with. That always keep me informed and work is completed on time.

I had an amazing experience at this dealership from start to finish. Both Larry and Tajh provided outstanding customer service and made the entire process fast, smooth, and stress-free. Our purchase and trade-in were handled professionally and efficiently, and everything was explained very clearly every step of the way. What we appreciated most was that we never felt pressured or pushed into anything, which made the experience even more comfortable and enjoyable. The finance team was also fantastic — friendly, knowledgeable, and easy to work with. Overall, this was one of the best car-buying experiences we’ve had, and we highly recommend this dealership to anyone looking for honest, professional, and customer-focused service.

I've had Victor and Toyota in my life since 2007. He has always made me feel listened to and ensured that my service needs were met. When he took over as a supervisor, he left me in the capable hands of Mike Lau. I have never had a complaint with the service I received, as I can always get honesty from my service advisor.