Customer Testimonials
The staff was very kind, helpful and courteous! I definitely recommend Elk Grove Toyota to my family and friends. And I will be returning for my automotive needs!
Always friendly and professional.
I always go here for my maintenance.
They did a great job fixing my front fender and grill. Even the paint matched the rest of my vehicle. Thanks Elk Grove auto body!
Great Service.. all repairs done on time. Service Rep was very friendly and helpful.
No pressure from staff was greatly appreciated. Staff stayed even after closing time to finish closing seal with us which was greatly appreciated.
Carly was on top of her game ! Excellent customer service skills! Very patient with me!
Best place to get a tacoma 2023, no adjustment price.
Thank you Josh, D.J. in finance and everyone else that helped with making my experience go smoothly in the purchase my new car. Thank you all - I love the Challenger Brenda Brown
I was delighted to work with seller Andrew! He was very kind, and patient, and talked about all features of the car. Also, since I'm the first buyer, Samir was very nice and explained to me the paperwork process in understanding language so I didn’t feel confused and frustrated. Thank you so much! I will definitely share my experience with friends and relatives.
Very courteous and thorough
Craig Loftin was my sales manager. He was amazing. This whole experience was pleasant for the most part. I came 200 miles away to purchase a Jeep. I highly recommend for all! It’s worth the drive!
The team is more interesting in fixing the problem rather than just getting me out the door. I appreciate that…
I continue to come back because he is very attentive to my vehicle needs. He not only take care of what I came in for but also took care of my car other issues that I was not aware off. His customer service is what I would like my employees to follow since he continue to exceed my expectations.
Easy in/out with appointment. Nice lounge and friendly service.
Couldn’t have asked for a better service. And I loved the complementary car wash. Everybody is very kind and helpful. Overall, it was a great experience as always.
The new service center is very nice.Had no problem getting in on the same day through the express service for my 5000 mile service…the service advisor were very knowledgeable and pleasant to work with.I will definitely be back for all my service needs
Elk Grove Toyota was outstanding the fee for a friendly I would recommend this place to anybody. Thank you.
The service was outstanding employees were friendly, great place !
Excellent service, friendly staff, on-time completion, and clean waiting area makes this my preferred dealership.
Very nice and informative always great service! And the waiting room was very comfortable ☺️
The best dealership I have ever dealt with. Very friendly and courteous sales staff and financing was so easy.
You always hear the saying, go somewhere else, the dealerships are always 10x more expensive. Unfortunately for me, I had no choice. I had called two other mechanics and no one would touch my car just because it was a hybrid. I was panicking, my car was stuck on the side of the road and it wouldn’t even turn on. When I arrived with the tow company to Elk Grove Toyota. I was honestly expecting the worse. They told me right away they didn’t even have an availability for me, and the earliest would be the next morning. ...
It's a fast and friendly.
Great experience. The staff really took care of me and made this experience very easy. Best dealer i’ve ever had to work with. Thanks EG Toyota
Going to THIS dealership has set the bar for the car buying experience. From the time that I placed the call to set reservations to the time that I drove off the lot with my brand new 2023 Toyota Camry was PURE VIP treatment. Everyone and I mean everyone was so nice, polite and treated me with the upmost respect. I wasn’t just a car sale. I felt like I was becoming a part of the Toyota team. Not only does Toyota offer really great incentives, but they hire a team of great individuals that really actually care. I cannot ...
Fast and efficient this time. Thank you
One of the better car buying experience I have ever had....Thank You
Wonderful customer service. They do a thorough job.
Efficient and timely service
Everyone was helpful and nice.
They did a great job on my vehicle and the staff were very professional and courteous.
Timely
Great,fast,courteo us, friendly services
Working with Elk Grove Toyota has been the best car buying experience I’ve had. I traveled from 4 hours away to get the hard to find GR86 Premium AT for my daughter’s birthday. No games, no bait and switch, just straight forward car buying experience. Would definitely recommend Elk Grove Toyota to anyone looking for a seamless car buying experience. Thanks again to Bill Gann, Jon Thompson, Izea Spear, and everyone else that helped with our car buying experience for our daughter.
Great job,Primal is great person to work with and always recommend for efficient service
The service greeters were welcoming. The service advisor was also very good at providing me a good wait time estimate with an update on recommended repairs. The pricing was quite reasonable and I'll return.
Great service!
Great service! I am very happy with my purchase. The staff was very helpful and friendly. Both Nai and Pedro really took care of me and made this very easy. Great Work EG Toyota
Andres was awesome and very welcoming. Talked me though everything, great experience!
I was very happy with my experience that I had with the service department at Elk Grove Toyota. The waiting area was very spacious and open compared to other Toyota dealerships I’ve been to. Everyone was friendly and professional.
Friendly, no pressure, easy experience buying my new 2023 Tacoma SR5 Trail Edition.
It’s doing well over all
Fast friendly and efficient service
Excellent Service as always
Servicing Dept was great! He was very knowledgeable, provided great feedback, ans suggestions. This helped me understand what’s happening with my car and to allow me to weigh my options. The costs to fix my transmission was outrageous, but the suggestions he gave was fantastic. He’s very friendly, great custom service!
Excellent advice and customer service is what I found at Elk Grove Toyota. Bill and John made me feel like customers are top priority. It is truly exceptional to work with all the employees in the purchasing process. Thank you for making the purchase almost stressless.
Great buying experience ! Salesman, Josh was great and so was the finance guy ( sorry, don’t remember his name). Very happy with my purchase!
Elk Grove Toyota provides excellent service. They did a 5K service (incl oil change and 15 pt inspection) and also did my full tire replacement and alignment. Their facilities are clean and the staff is super helpful and friendly. The service team was knowledgeable and they ROCKED. Even my pup, Koko, had fun saying hello to everyone. I highly recommend them!
As always best crew, experience mechanics and handled like they care about their customers and business
Great service; extremely satisfied. Thank you!
Service staff identified the issues quickly, helped prioritize the most significant issue to be repaired so we felt good about proceeding to have that repair done. The staff worked right up to and a little past closing time on Saturday to complete the repair so we could return the rental car and have our own car for the remainder of the weekend. Thanks!
The team was informative, fast, diligent, and accommodating. Will be returning and would recommend to everyone.
Primal Kumar was extremely professional and good to work with. Thank you Primal
Honest people in service dept. Didn’t try and do any add on for service. They even had a video of the problem which the showed me. Mr. Pumar was excellent in his dealings with me as a customer.
(Translated by Google) Go for regular check-ups (Original) Đi kiểm tra định kỳ
My advisor Andy did a fabulous job. Very thorough will use him again.
Excellent and prompt service.
Fast service and nice people
Simply the best place to buy a car in the area, excellent service.
Excellent service!!
Great service!!
Milton, is the bestest service rep you could ask for, friendly and quick, and is always prepared when I have questions. The whole team at Elk Grove Toyota service center is great! I’m always going to come back
Quick, friendly easy service!
It was an absolutely easy and seamless buying experience. The communication between the sales staff and the finance department was wonderful. Everybody was on the same page. The dealership is extremely clean inside and out which is important to me especially since they are going to be maintaining my new vehicle. Elk Grove Toyota just got a customer for life. By far the BEST buying experience I have ever had. Thank you Elk Grove Toyota.
Great services at Toyota Elk Grove!
Excellent service and employee, thanks to the salesman Mo for the updates over the past few months, we finally found the car that satisfies us more, special thanks to Alejandro from CSI for his patience in explaining and helping us set up all the programs, Thanks ToYoTa team again 👍