Customer Testimonials
I have been to alot of dealership for Toyota in the last 2 years because zi have moved around..prior to 2020, I have found out of the ones I have had my car serviced at Elk Grove is the most personable. Especially in the main service center, or best described older part of your location. Courteous helpful and very much looking out for the customer..Thank Toyota of Elk Grove!!!
Five stars for Michael Lau! Everyone at Elk Grove Toyota is very friendly and helpful.
Josh is the man. He helped me with my new Tacoma and he was to the point, very friendly and personable. I didn’t feel pressured at all during my time with him. They do sell at MSRP! Which definitely made it worth the 6 hour round trip. If you are in the market for a Toyota go see Josh!
The Toyota family at Elk Grove has always, been exceptional. Everyone is always professional.
Great customer service And don’t have to wait too long in the line And the stops are wonderful
Brian Rea made getting my first new car a wonderful experience. He was very kind and I didn’t feel like I was pressured, like how things occur at other dealerships. I always felt he was happy to help. I highly recommend connecting with Brian if interested in getting a car!
Jordan Kuykendall and Bill Gann, gave me excellent service. From the No dealer mark up, to the stress free buying experience and having the vehicle we were looking for. Our family will be leasing all our vehicles from Elk Grove Toyota. Thank you Jordan and Bill for the superior customer service.
Convenient, great service!
My service provider was amazing pritesh Kumar would definitely come back amazing
Had an amazing experience purchasing our new highlander from Alfredo and Lee from financing. It was smooth and they didn’t add any extra fees like other dealerships do. A++ experience
Excellent service! Great experience!
Maintenance check: quick, easy, no add one! Just how I like it. Professional and friendly and affordable… thank you!
The oil change was responsibly priced and the service was pretty seamless and full of kindness.
very good
Micaela was very nice, explained everything and I ended up not needing much. I appreciate she didn’t try to up-sell on “stuff”
Everyone was very nice and friendly! Baljinder and Patrick were the ones who helped me purchase my 2022 Rav4 and I couldn’t be happier.
Excellent dealer! Easy process to trade in a vehicle with professional sales and financial employees. Great deal on my new vehicle with no markup.
We had an excellent experience at Elk Grove Toyota two days ago. We went to test drive a 2022 Toyota Venza and immediately fell in love with it. Our sales person, Trey, was very knowledgeable, courteous and just overall a great guy. Financing went smoothly with the help of Samir Khan. Everyone was gracious during the entire process. I highly recommend Elk Grove Toyota for your next Toyota automobile purchase.
Today was my last day getting my free services that my warranty covered but I will definitely be coming back for future maintenance. Great customer service!
Professional, polite, competent. Quick turn-around. Clean and comfortable facility. Excellent communication. Performed the work as indicated and did not try and up-sell
Well organized service and make good use of the internet and texting and everyone seems to be doing their jobs.
I got my Toyota Sienna serviced from Toyota Elk Grove. That was regular maintenance and a recall. From getting appointment to getting service everything was excellent. The representative Miguel was very vo-operative, helping and knowledgeable. I will recommend Toyota Elk Grove.
No mark up or required add ons. Best dealer in California. Quick and easy no hassle
Great experience and fast service. Long was very helpful. The quickest car purchase I’ve ever made.
With 2 exceptions I was very pleased with Elk Grove Toyota Service. I was with Vallejo Toyota previously. The call to book routine maintenance was great. The rep explained where I needed to go “express” which made it easy to find. The service timeframe was on point but I needed new tires. Decided to get them at that time. Rep, Lauren was very helpful and pleasant. I took the offered Lyft to my brothers in Elk Grove. I live midtown sac. I was told I would be contacted when tires/alignment were done and another Lyft would be ordered for me ...
Very friendly people. Took my car in for service on Tuesday and it was done within an hour or so. I would highly recommend elk grove toyota for purchasing a car, they are friendly, and knowledgeable, friendlier than other dealerships.
My wife and I purchased our 2023 Toyota Camry yesterday afternoon and we were helped by Josh Kirton. I have to say this is been one of the most amazing experiences I’ve had buying a vehicle. His customer service is top notch and treated us as if we known each other for years. We are so happy with our new Camry and the service we received from Josh. My high recommendations to Elk Grove Toyota for the next purchase of your vehicle and ask for Josh, you won’t be disappointed with his service.
My wife and I purchased our 2023 Toyota Camry yesterday afternoon and we were helped by Josh Kirton. I have to say this is been one of the most amazing experiences I’ve had buying a vehicle. His customer service is top notch and treated us as if we known each other for years. We are so happy with our new Camry and the service we received from Josh. My high recommendations to Elk Grove Toyota for the next purchase of your vehicle and ask for Josh, you won’t be disappointed with his service.
Alfredo listened to what we wanted and was able to get it for us promptly. Patrick in finance also did a great job in getting us everything we wanted and out the door within minutes.
I was able to get an appointment right away. They explained everything clearly. I liked getting all the Health Reports via my phone and being able to pay by phone before coming to pick up the car. I have done all of my services at Elk Grove Toyota.
Easiest transaction with a car dealer, called around Toyota dealers to find out who didn't do price markup on cars and Elk Grove toyota does not markup I spoke with Taylor to chose my Rav4 they had available to reserve and she was very helpful and made sure I was happy with my selection, very professional staff after my rav4 arrived i drove 4 hours from Bakersfield to pick it up and Romeo greeted me and helped me throughout the process and was very attentive with me and my family. After the finance department did their work and got me ...
No markup on their cars, friendly staff. If you are looking for a new car best to go in. I tried their online portal and didn't get no response
Amazing service ! Drove 2.5 hours to pick up my new toyota. They gave me the reassurance needed for my new car. Easy, clear communication and explained everything needed. 👌 THANK YOU !
Thank you for taking care of our safety recall promptly and with great communication.
Great people, Tre was a great salesman. Love the truck!!! Thanks Elk Grove Toyota.
Fair dealership. Never charged markups even during difficult times for customers. People! Don't forget.
Everyone was very nice and helpful. Alfredo was helpful and I look forward to going back to Elk Grove Toyota in the future.
My service rep, John was fast and detailed oriented. He provided an estimate and then a day later called back to say he had forgiven one thing when he quoted me so it was discounted. My truck was ready when he said it would be ready and the repair was perfect.
Went specifically for my car shaking when I brake and they didn't fix the problem called right after I left to speak to the lady who was helping me and they said she was on lunch break left her a message and she never returned my call bad buisness.
Very impressed by Elk Grove toyota and Bill Gann, he was very much helpful by showing me the features of my vehicle and walking me through every step of this process as a first time buyer.
Salesman were great 👍. The finance department was too pushy trying to up sale there warranty that if it wasn’t for my wife I would have cancelled the whole deal.
Bill was friendly and very helpful in the whole process. No mark up on the cars and he made sure all our queries were answered and we are satisfied. Highly recommend.
This is my first time coming here because I live in Sacramento, but I bought my new 2022 Rav4 here, so... I have had a Toyota vehicles since 2002 and the service here is very impressive. I was greeted within minutes upon arriving for my appt. I was with a service tech inside also within minutes . The waiting was nice and coffee was from a machine but good. I wish there was cream offered besides the powder kind. My car was ready within an acceptable time frame. I was sent a text informing me that my car was ready, but I didn'...
In and out within 30 minutes on a weekday morning. Great service.
Very friendly and customer service is good. Listened to my concerns and my vehicle was fixed correctly.
Done and on time