Everything was great and the process went very smoothly. I just have 1 comment on the car wash. I realize it's free and a great perk for your customers, but there was a lot of water left on the back of the car including the window. It left horrible water spots on the window and back of the black car ?
Great experiences at Elk Grove Toyota! After the purchase of my 4Runner in February I decided to updrade my wheels and tires. My local tire shop broke a tire pressure monitor sensor (TPMS) which caused the computer to flash the tire light. After installing a second OEM replacement they solicited the assistance of the local Toyota Service Center (Modesto). They wouldn't return phone calls so I reached out to Elk Grove. I text my salesman Bill Gann and he quickly put me in contact with Assistant Service Manager Charles Linck. Charles took the time to explain the problem and fixed it, free of charge! Elk Grove Toyota has a great team of people willing to help. My business is with Elk Grove, even if I have to drive from Modesto for scheduled services!
I worked with Pete Johnson to buy my new car this pst weekend. He truly made the experience very easy and enjoyable. He is definitely willing to do what’s right for his customers. Everyone else at Elk Grove definitely added to the experience as well. From the financing manager to the person that helped us set up everything in the car, we had great service. If you’re looking to buy a car, definitely go to Elk Grove. I will return here in the future if we ever need to look for another vehicle.
Joel is always a pleasure to deal with. As joel was busy Alvin helped me this time. He had me out in less than 20 minutes for an oil change. Hard to find good customer service anymore. E.G. Toyota always comes through with flying colors.
Charles Linck is just awesome!!! He is honest and just a great service manager
Great vehicles at really good prices compared to other dealers in the same area.
Prompt and efficient service. Very positive experience overall.
Elk Grove Toyota made me feel comfortable I had a great time great experience. Bill made it easy to understand and was very helpful thank you
Bill Gann made the new car purchase an almost enjoyable experience. He was straight up from the start, and stuck to his word thru the entire process. I highly recommend him.
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