Customer Testimonials
Professional, well-organized, friendly staff who made for a pleasant buying experience. No dealer markup shows they are not trying to take advantage of current market conditions.
Our sales guy Craig was awesome. Easy, no pressure and friendly.
A great place to shop for cars. Shout out to Ali for helping us with our application and guiding us every step of the way & to Hatch for being a great finance manager. The process did not take long. They were transparent, no surprise fees or mark ups. Everyone is professional. From now on, my husband and I will be their customers.
Cheaper than I thought it would be. Excellent service.
Great spot. They were quick and efficient. My money well spent. Love the ac waiting lounge.
Milton was super cool and helpful! He answered our concerns and on top of that, he even offered me a free car wash. No one has ever offered me one and I’ve gotten my car serviced a few time. Thanks Clinton!
Its my first time to buy a car at this dealership and all I can say is the internet sale person and the showroom saleman are very professional and honest. The dealership alone is great, no dealer mark up BS or scam. I cannot say this for the dealership in modesto and stockton.
Great customer service. Really good deal on cars
Great dealer with awesome staff! They are not taking advantage of their customers like all the other dealers. Highly recommend this place to buy your Toyota.
Very friendly and engaging. Highly knowledgeable and informative. Efficient and transparent. Wonderful car shopping experience!!
Good customer service. Provide services in a timely manner. Amenities are available for entertaining the waiting customers. Staff will keep you updated about your vehicle condition as well. Will recommend to anyone.
Travis was awesome. I love my new car. I would recommend Elk Grove Toyota to all my friends
I had an amazing car buying experience with Elk Grove Toyota. I was in the market for a new Rav4 Hybrid - they're extremely hard to come by due to the current supply chain issues. I had been to a dealership closer to my house to look into buying one but was completely turned off when they tried adding a TEN THOUSAND DOLLAR (yes, ten thousand dollar) dealer markup on the vehicle. Enter in Elk Grove Toyota - no dealer markups on any vehicle or mandatory dealer add-ons. I reached out online and worked with David on securing a ...
The only place with no dealer markup and they made the buying process easy and quick.
We bought t our 17 Highlander at Elk Grove Toyota with Bill Gann and made sure to return to purchase our 22 Highlander. The process is straight forward and staff couldn't be better.
We were interested in buying a new truck, but the one we were interested in was on hold for another customer. The next day we received a call that the sale fell through and were we interested. We headed over to the dealer and within an hour the sale was final and we drove home in a new truck.
After visiting several Toyota dealers, I can say that Toyota Elk Grove is the Best Toyota Dealership in Northern California! Very welcoming and helpful staff, made my first time car buying experience great!
Overall it was a good experience. Clean waiting room with enough amenities to make it comfortable to hang out.
Everyone was a pleasure to work with especially Fleet Manager Brian Rea who spent 5 months locating my preferred 4 runner. Brian was honest, helpful and very responsive.
They were all good people from sales to finance to trade in😁 great experience. Drove away in a new car.
Great experience with the purchase of a new Venza. Both Craig and Finance Mgr were great during the whole process. Professional and informative! Thank you!!
good reliable nice ok ok ok ok ok ok ok ok ok ok ok ok
Ahmund the salesman was kind and easy to speak with. He did a great job along with his boss jim b and finance samir also did a very good job and was kind. Great group of people….😊💕
Danielle, manager and finance made our transaction very smooth and fast. Very friendly we got a better rate than our bank. Walked out very happy and satisfied.
No markup, easy sales, my sales person was great, and can we say no markup again.
It was an away experience. I went for a harness replacement under warranty. While I was there I asked about getting fluid replacement on my transmission. Service writer offered me a great service option which replace eng. transmission fluids as well as radiator fluid. Air filter and tightening chassis bolts . At a fair price. My car was done on time.
I got what they promised price and waiting time to get a new car all staff are nice and professional
I took my car for service on Saturday and had a exceptional customer service, I didn't have an appointment either. It was just a maintenance service and the reps that helped me were knowledgeable and courteous. I appreciate a good customer service. Thank you!
They made the buying experience very easy. No dealer mark up and very honest people. Adam Niazi in finance was amazing along with the sales rep Long Truong.
Luckily Find suv that we were looking for couple months ,or i can say less then a month .my husband loves his new ride .thank you. And very special thanx to G helping me out to buy new suv.He is very nice guy.
Samir Khan is amazing! We had some hiccups during our car buying process, but Samir made sure we were taken care of and made it an overall great experience!
Adam Niazi was very helpful and treated us very well. All around very good person explained everything well.
Elk Grove Toyota is always been our choice to maintain all our vehicles. They do good service and the service people are very polite.
Definitely one of the best car buying experiences I’ve encountered and I’m I’m not new to the car buying experience as I’ve bought several new cars over the course of my life. I had a car reserved for me and was first on the list for when it arrived from the manufacturer. I was called when it arrived and advised them of my arrival time. The car was waiting for me in the front and already detailed. Tahj, the salesman who helped me was an example of how all salesman should be. Very friendly and not ...
Had an excellent experience. Very good customer service!
Awesome job they took such good care of my truck! Great team! And very quick
We did the finance paperwork with Adam Niazi. He is awesome and really attention to details, explained everything about the car, manufacturers warranty and extended warranty options. We definitely want to go back to him again the next time we buy a Toyota
Customer service was very considerate and accommodating to the best of their ability. Thank you
These guys are the best. I have leased vehicles with them now three consecutive times and have been astounded by the great service each time. They just keep getting better and better. They already have the best product on the market, most reliable hybrid I have found. Brian Rea is the go to guy. Also wonderful to work with Nai in the finance department. These guys are real pros. They made the entire transaction quick and painless. Gone are the days of the hard sell. If you know what they want they can deliver.
Went in for an oil change and to get all 4 of my tires replaced. Kane Bui was the representative who helped me. It was an exceptional experience and he was incredibly informative about my vehicle. I rarely go to the dealership to service my vehicle, however, this visit makes me want to come back more. I drove away from the service center incredibly satisfied.
I had good experience from Toyota, I owned 2009 Camry and now the 2021 Venza. They were all reliable and had nothing big issue. I did serval services in Elk Grove Toyota and I like them. Very professional.
Made it so easy for me to buy my new truck highly recommended 👌
Plenty of great service and quality vehicles to be had with Elk Grove Toyota. I was unable to find a reasonably priced New Tacoma anywhere in the Sacramento area, but Taylor in Internet Sales reserved a beautiful Double Cab for me and I couldn't be happier when it arrived. We negotiated a decent value for our trade-in with our sales rep Izea and drove off in our shiny new Tacoma that afternoon. The whole family loves our new truck and we'll definitely be back to purchase our next Toyota at Elk Grove Toyota.
Easy and relaxed! Will definitely be back for my next car
I had a good experience when I brought my car for service. It was quick and good communication
I took my Camry in for its 10K mile scheduled maintenance and took care of everything in 90 min including a car wash. And since I had ToyotaCare, there was no cost to me!
It's true when Jordan Kuykendall (GM) mentioned in his automated email, you're in great hands with his sales staff. Brian Rea and John provided me hassle-free, fun and enjoyable car shopping experience. I just purchased a 2022 Prius LE, which became available much sooner than I expected. Many of the new cars are already assigned, but you can be on the next available position. I was on the waiting list for only about a week. As soon as one became available, Keoni immediately contacted me. Two days later, I purchased my new Prius. I did not even have to ...
The experience was very straight to the point and I was able to get everything done in a decent amount of time. They answered my questions and helped out.
Eddie (sales rep) and Adam (Finance) couldn’t have made our experience any smoother and I *highly* recommend working with them. They were very transparent and made the process as quick and seamless as possible (especially grateful for that since we had our 7 month old with us!).
Everything gets done right and surprisingly fast for buying a car. Great experience 5/5.
good good good good good good good good good good good good good good good good
Hugggeeee shout out to Josh. Great customer service!!!! He made us feel at home and even though times are tough he made it happen for us. Patrick was also great. Highly recommend Elk Grove Toyota for any future car needs.
Very happy with the time spent here picking up our new rav4. Adam was very informational about the promotions and the Toyota warranty services provided by the factory and added coverage that can help you after that factory warranty is expired. He was on his toes the entire transaction and definitely held a vast knowledge of the Toyota brand and services that they offer. They stayed late when our bank was dragging their feet on fund deposits and made us feel very comfortable throughout the entire transaction. Very happy with our purchase here and will recommend to anyone else. Thank ...
I recently found myself needing to purchase a new vehicle and it couldn’t have happened at a worse time with new car inventories being so low due to the pandemic. I shopped around my local Toyota dealers only to find that some of them were adding upwards of $14,995 to the manufacturers MSRP and I thought that was insane. I was referred to Elk Grove Toyota so I looked them up on the internet and to my surprise, the first thing that popped up was a message stating that they offer “Proof Pricing” and that they have NO added dealer ...
Daniel Kumar helped us find the exact 4Runner we wanted and was extremely responsive every time we called. Adam Niazi in finance has the highest integrity. We’ve never had a better car buying experience and we are Elk Grove Toyota lifers.