Bill treated us fair and kind and was extremely aware of our time restraint. The knowledge of his vehicle what's good thank you Bill
I've been coming here to get my car serviced for over 10 years. The service used to be mediocre at best but I came anyway because its so close to home. That however was a few years ago. Recently, I noticed a huge change with customer service and I can honestly say, it's excellent. Please keep it up because I and I'm sure others are definitely impressed. Everyone is friendly and the service on my car is done correctly without any issues afterwards.
Excellent customer service.
Mark in Service is truly the best. He goes above and beyond to get discounts and even price matching. I also love the team that works at the car rental desk.
Easy online app scheduling & loved the txt/email updates. Great service and I appreciated Mark's advice on what was fix NOW vs LATER! And paying online prior to picking up the car was quick & convenient
Great experience with my service advisor, Nick. He made you feel comfortable, explained everything thoroughly and I felt he was honest. Most service advisors want to get you in and out quickly but Nick took the time to explain everything.
The people are very good. The car wash is not at all. I guess that's why it's free. Elk Grove Toyota you can do better than that.
Leave Us A Review