Efficient, friendly and helpful. The service department is great. It starts with the receptionist when you call for help or making an appointment and follow up The new service facility is clean and welcoming and spacious. The check in staff continue with the efficiency The technician side that performed my recall were no less efficient. I was waiting by the parts department and they were just as friendly. Their covid19 precautions were fastidiously followed
Everyone was extremely helpful. Thank you Long and also to the other person who Initially helped us from sales and Chris from finance!
The process was very stress-free and it was an easy transition from the previous Prius to the New Prius Prime. It was a pleasure to work with the staff at Elk Grove and they answered all of our concerns. We found out this morning that our previous insurance kick in when we drove off the lot after surrendering our old Prius and was transferred to the new Prius Prime. The increase in our insurance was $2.00 for the new policy. We drove home and plugged the car in and it seemed happy with our home power. All charged up and ready ...
Very professional! Took one hour on weekends. Weekends took longer for oil change. I got my car washed also 🙂
A very responsive service department.
Great working with this team! Thanks for smooth car purchase.
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