Customer Testimonials
Helpful and understanding of needs.
I had the 10,000 miles oil change and was very happy with the service.
Could not ask for better service than these people, quick, friendly and very competent. Thank you Elk Grove Toyota..
They did an outstanding job in servicing my Toyota Tacoma, and serviced it in a very timely manner.
Efficient and prompt services. They provided a quote, explained the service, and contacted me once it was completed.
My service consultant John Nyguen was very helpful as well as Ming mechanic/technician. Bith were polite and very professional.
Everyone is so professional and the teams always go above and beyond to deliver great service.
My service advisor Andy was very attentive and have good customer service. They went above and beyond to take care of my car.
Friendly, accommodating, great to work with! Sales rep Mo and finance guy Lee were great- straightforward and honest. Highly recommend this dealership!
Well organized. On time. Comfortable waiting area with complementary coffee.
Friendly, professional and productive staff.
Got the package 📦
I felt everyone I met with was very nice and professional. Aways a nice experience
I needed to have my tire pressure checked and adjusted. Service advisor was very kind and professional. Only took a few minutes and I was back on the road. Very nice facility.
Check in process was convenient. Received both a text message and phone call when my vehicle was ready.
Great deal! Courteous sales rep Gabriel. Awesome dealer
It has been great. Easy to book, efficient when dropping off, great hours especially early morning, and quick pick up. I love the courtesy notices on when things are due.
Toyota Express Service was fast ,efficient ,and professional.They got me in and out in a hour.Reasonable prices too.
Super quick and easy. Always greeted by friendly staff.
Elk Grove Toyota was amazing! I was pleased with every step of the process of buying my new Rav 4 Prime; from Toni and Melissa on the phone, to Andriy the salesman and Taj the finance man. I was especially pleased that there was no dealer markup on this popular model. I highly recommend EG Toyota. OH…. and I LOVE my new car!!!
Very nice 👌
Gabriel, Duong, and Arturo at Elk Grove Toyota were pleasant, which made for a great buying experience!
Efficient, professional service assistant. Have always appreciated EG Toyota.
Very professional
Great Service! Checked in promptly, updated on my vehicles needs, and checked out with great customer service.
Took a bit longer than usual for my maintenance checkup, but always very thorough, explanation what might need next time
Was informed often about the status of my car repairs. The body work is perfect. There was a lot on damage on the driver's side as well as the bumper, headlight area The paint job is also perfect. It looks as good as when I bought it in 2021. Thank you for cleaning the interior. It was nice to have my vehicle back looking great inside and out!
The service writer was very helpfull and pleasant.
Fast friendly service and work completed fast than expected.
Amazing service came in to change my windshield wipers with no appointment and the staff here took care of me very quickly and efficiently. My advisor Ping did a great job answering all my questions idk a lot about vehicles and he was very thorough and used visuals. I will definitely be coming back for other services <3
Even thoygh they passed me up in the check-in line, thwy were friendly and the routine service was fast and efficient. Milton was the bomb service rep.
Best toyota dealership to do business with in the Sacramento area.I will return for my next vehicle
Amazing customer service and very helpful and friendly got us in and out without any struggles and no pressure from anyone at all. Definitely the easiest car purchase I have ever gone through.
Great car shopping experience to go along with awesome Toyota quality. Loved the ability to shop inventory and reserve the car in advanced .
Very friendly service advisors. Aaron was very Helpful
Always a wonderful experience. Very professional do what they say. In-N-Out in a timely manner. keep you very well informed what they’ve done to your car. So far, I’ve been very pleased.
Gabriel did a great job! I’ve always hated and really dreaded going to a dealership to buy a car/truck. We told him our expectations, having great credit. We never felt pressured. Even prior to running my credit. He came in on his day off he answered both my son and my questions. Great job young man! You’re going to thrive! Keep up the good work.
We had a really good experience with the purchase of our new 2024 Toyota Tacoma. Jomar was such an awesome rep! He was patient, understanding, and extremely knowledgeable and helpful. It was a long process but we couldn’t have picked a better dealership. We originally went to Roseville Toyota and realized what a joke they were. I regret not coming here first. I definitely would recommend them to anyone looking for a new car.
I just purchased my fourth vehicle from Elk Grove Toyota, very happy
Every one super helpful.
I like the service and the staff always provide professional advice
My service advisor, Ping, is exceptional, excellent and very professional. He explained all the options for me about tire replacement. I will definitely have him as my service advisor for my next visit to Elk Grove Toyota. Ping - Thank you👍🙏🙏🙏
Real review from real satisfied, new Toyota owner! Jomar was the best dealership representative, I have ever experienced! I have been a Jeep girl 4ever! My Besty asked me how many jeeps have you owned? I said three she said how many have you had problems with I said three she said that’s the definition of insanity lol! But back to the review amazing customer service at Elk Grove Toyota, above par! My sales representative JoMar was kind, patient and experienced! The best part, I didn’t feel like I was in a fish tank surrounded by sharks. I ...
Always quick and easy
Always great service, nice waiting area, and fast! Love the complimentary car wash, too.
Elk Grove Toyota is always friendly, and professional. Been using for many many years.
Elk Grove Toyota is always so good to us. Their service is fast and even when unexpected things come up, they give us options and detailed information so we can make a decision. Thank you EG Toyota for keeping our vehicles is fantastic shape!!
Great dealership to purchase a car from. Used the Costco Auto program & all went smoothly. They went out of their way to find exactly the car I wanted & I have recommended them to friends who are in the market for a Toyota. Regina & Lee were great as well as Gabriel to work with. Thank you Elk Grove Toyota!
The whole team was very nice, attentive, and super helpful. All our questions were answered when needed.
Least expensive best salesman fast and efficient honest and affordable
No dealer markups and everyone is nice.
Everyone I’ve dealt with at this dealership has been top notch, from sales to service.
Quick service team, polite and pleasant that delivered what was promised.
Car buying is always a gruesome experience that ended in my case with a car I love. My salesperson was very helpful and no pressured but I was a bit frustrated with the need to do a credit check on me when I was paying cash for the car. It was a little challenging because I had a freeze on my credit. A bit of pressure to buy added insurance to protect me in a car they indicated needed little maintenance when they were selling it to me. But again was happy where I landed on the insurance add ons.
As always they care for my car and give best advice on what is required to merit in top shape
Everyone was helpful and friendly.
Excellent service 👏
Efficient and kind Enjoy free car wash too! And always appreciate the timely notice. Thank you!
I got great service every time. Thank you Elk Grove Toyota service team.
No problems, courteous treatment ,service done within time given.
Outstanding customer service. Clean waiting area. Friendly people. I won’t ever go anywhere else!
Excellent service and quality of care! Will continue to come to this location for great service.
Bill Gann and Elk Grove Toyota made sure we got the car we wanted. This wasn’t easy in this competitive market with its supply chain challenges. In spite of the difficulties, Bill and the rest of the team made it happen. Thanks!
Very good service and the advisor explained everything in detail I was very happy with the service
The overall buying experience went really well. I spotted this car the day before purchase. Tareena made a prompt appointment to come in with a flexible arrival time after I called in inquiring on business hours for the holiday. Justin took care of the specifics of what the car entailed, payment options based on down payment, terms etc and he was helpful in answering our questions. We were able to each test drive it and see if it met expectations. At the final checkout Debbie helped us. She was very friendly & made the experience comfortable. We didn't feel ...
Faster service, customer friendly and cost effective service center!!