Elk Grove Toyota

Our modern, secure and well-equipped facility affords us the ability to meet any type of collision, paint or body repair. Our Toyota Certified Collision Center demonstrates a commitment to excellence in collision repair professionalism, quality repair and customer satisfaction by meeting Toyota's industry leading standards for certification. We work well with all insurance companies because we understand the tough market place and everyone's concern with cost control.

 Toyota Certified Technicians:
All repair technicians are not equally trained. Just as there are various levels of training and expertise in most professions, our collision repair technicians can achieve the pinnacle of professional training by becoming Toyota Certified. Our technicians complete hours of hands-on training and must pass rigorous exams through both Toyota and the National Institute for Automotive Service Excellence (ASE) to achieve and maintain their certification. We use state of the art tools and equipment and quality Toyota Factory Parts. This allows us to return your vehicle to pre-accident condition in a timely fashion and still be within factory specifications for fit and finish.
 
We do it all at our Body Shop:
Whether your vehicle has suffered a major collision, needs suspension work, has been vandalized or requires refinishing, we are prepared. We will help negotiate with your insurance company to make sure that any and all of the details are properly handled, from wheel alignments to rental cars. ...we'll see that it's done right!
 
Your Satisfaction - Guaranteed:
We fully understand that each customer and their expectations concerning auto body paint and repair are different. Our goal is to treat each person and their vehicle individually in an effort to meet their personal expectations. Total customer satisfaction is achievable with Elk Grove Toyota Body Shop!

FAQ.

The Elk Grove Toyota Certified Collision Center can help you through this stressful time by putting you at ease about the repair of your Toyota.  

Q: What is the difference between a Toyota Certified Collision Center and other body shops?

A:  Toyota Certified Collision Centers demonstrate a commitment to excellence in collision repair professionalism, repair quality and customer satisfaction by meeting Toyota's industry leading standards for certification.  Key standards include:

• a third party customer service monitoring system to ensure your repair experience is exceptional
• Toyota-trained managers and technicians who have the knowledge and expertise to repair your Toyota right
• repair facilities that are equipped with the proper tools and equipment

Q:  What is the advantage of state-of-the-art tools and equipment?

A:  In order to adhere to Toyota's high standards of recommended repair procedures, a Toyota Certified Collision Center must have the proper tools to get the job done right!  This way your Toyota can retain its special Toyota quality even after it has been severely damaged.  Other repair shops will have a disadvantage at putting your Toyota back together without these tools.

Q:  Aren't all collision repair technicians trained?

A:  All repair technicians are not equally trained.  Just as there are varying levels of training and expertise in all professions, the same is true for collision repair.  At a Toyota Certified Collision Center you can rest assured that the repair technicians have completed hours or hands-on training and testing that has been administered by Toyota and the National Institute for Automotive Service Excellence (ASE) to achieve and MAINTAIN their certification. 

Q:  Why would I want to use Toyota Genuine Parts - aren't all collision parts pretty much the same?

A:  Toyota Genuine Parts are designed to meet defined quality, safety, and appearance specifications that may not be replicated on imitation parts.  Because of this, Toyota does not support (warranty) or recommend the use of imitation parts.  Toyota vehicle factory warranties transfer when Toyota Genuine Parts are utilized in the repair process.  Protect yourself and your vehicle by insisting on Toyota Genuine Parts.