Eligible tires purchased from Toyota Tire Centers come with
free road hazard coverage.
Grove Toyota will MATCH any local
competitors advertised price for tires installed including Road
Hazard, Installation, Tax & Disposal. Ask
your Service Advisor for
Q. What brands of tires does Elk Grove Toyota carry?
A. We carry most major brands of tires, including Michelin, Goodyear, BFGoodrich, Yokohama, Dunlop, Bridgestone, Uniroyal, and Toyo. We intentionally do not carry poor quality, no-name brands that some tire stores use as price leaders.
Q. Why don't you carry some of the less expensive brands I see advertised at other tire stores?
A. Experience has shown that some of these tires are inferior in ride quality, performance, and longevity. Ultimately, consumers who purchase these tires are disappointed.
Q. Does Elk Grove Toyota offer the same rebates from tire manufacturers that I see advertised on TV?
A. Yes, in fact, Elk Grove Toyota promotes these rebate offers when they are available. Many of these rebates and special offers will be found on signage in our waiting areas and on our "Specials" pages on our website, CLICK HERE to view page.
Q. What is a road hazard? Does it cost extra for a road hazard warranty?
A. Road hazard simply means you ran over something in the road and damaged the tire. If it is repairable we will repair it for you, free of charge, for the life of the tire.
Most of our tires come with a two year road hazard warranty at no additional cost, where we will replace your tire if it should be damaged beyond repair.
Many tire shops require the purchase of a road hazard warranty for an additional cost. Many tire dealers quote a lower price on the tire itself but add $12 - $35 per tire for a road hazard warranty.
The warranty covers the tire 100% for the first year and 50% for the second year.
Q. Is there a charge for installing my new tires?
A. Yes, the charge for mounting and balancing is $20.00 per tire. Beware of some competitors who claim that mounting is free, only to charge $15 or more to balance your tires. We balance every tire we mount, it is included with mounting.
Q. How do I find out if you have the correct tires for my vehicle in stock, and get a price quote?
A. Call us at (916) 405-8030, or email firstname.lastname@example.org. One of our representatives can match the perfect tire for your specific vehicle and offer you several options at different price points.
Q. What if you don't have the tire in stock, can you get it for me?
A. As part of the national Toyota tire program, Elk Grove Toyota can usually get you the tire you need or want within 24 hours. If we don't have it in stock, we'll get it for you.
Q. Is it easy to see if my tire pressure is low?
A. Tire pressure is very difficult to judge by sight alone. Tires can be under-inflated 50% before it's noticeable to the eye. This is why it's so important to check your tire pressure monthly with an accurate tire gauge.
Q. What is TPMS?
A. Most cars made in the last 10 years, and all cars made since 2007, will have a Tire Pressure Monitoring System (TPMS) that will activate a warning light on the dashboard when your tire pressure is 25% above or below the pressure listed on your door placard. This is a warning to tell you that one or more tires are dangerously under-inflated, and is not an indicator that your tires are properly inflated. Tires normally lose about 2 psi per month through the sidewall and will change about 1 psi for every 10 degree change in temperature.
Q. What should I do if my tire pressure warning light is illuminated?
A. The light signals that one or more of your tires may have lost pressure. This may include the spare tire as well. Our technicians can quickly inspect and diagnose the cause for the low pressure and reset the dashboard indicator.
Q. Why did my tires wear so quickly?
A. Premature tire wear may be caused by many factors. Improper inflation, lack of maintenance, driving conditions, misalignment, worn steering & suspension components, and many other factors can accelerate tire wear.
Without physically inspecting the tires it is difficult to make a determination as to why your tires wore prematurely. Our professional service technicians would be glad to inspect your tires to determine what the issues are.
Q. If I only need 2 tires, do I put them on the front or on the rear?
A. When replacing only two tires on your
vehicle, new tires should always be placed on the rear of the vehicle.
For more information, Check out the video to the right:
Q. When should I replace my tires?
A. While the legal limit in most states is only 2/32", the National Highway & Traffic Safety Administration (NHTSA), the Rubber Manufacturers Association (RMA), Consumer Reports, and most tire manufacturers recommend replacing tires when the tread is worn to 4/32". At this depth a car will take 50% longer to stop on a wet road than a tire with full tread, and is many times more likely to suffer a puncture.
Tires should also be replaced after 6 years, regardless of the tread depth, due to the degradation of the rubber over time. Sunlight, heat, & oxygen will age the rubber making hard & brittle. Some of the effects of aging are easily visible. The tire will start cracking at the base of the tread blocks, the groove that separates the tread from the sidewall, and at the bead near the rim. You may also see the corners of the tread blocks actually start to chip away because they have become so brittle. It's not hard to imagine how the tire's ability to grip the road surface would be compromised, especially when it's wet.
What you can't see is how aging affects the internal components of the tire. As the rubber dries out and loses its pliability the bonds between the internal components weaken and the tread, belt, and body plies can start to separate. To learn more, check out the video below:
Q. Is there anything unique about the tires for my car?
A. Several models do have tires that are special or unique to that vehicle. The Prius for example, takes a special Low Rolling Resistance tire to help it achieve the best possible fuel economy. Replacing these with the wrong kind of tire can result in a significant increase in fuel consumption. The Land Cruiser, some Camrys, and the RAV4 also have tires that are unique.
Nobody knows which tires work best on your vehicle better than our service department. We see an average of almost 200 Toyotas every day for service. We see more of any given model of Toyota in a day than most tire shops see in a month. This gives us a pretty good feel for what works and what doesn't work on your Toyota.
Q. I have an All-Wheel-Drive vehicle, do I have to replace all 4 tires at the same time?
A. You might. Although Toyotas are more forgiving than some makes to differing tire diameters, you should always have 4 matching tires, with no more than 50% of the tread depth difference between the best & worst tires.
Q. What is a run-flat tire?
A. Some vehicles no longer have a spare tire, so they are equipped with special tires that have very stiff sidewalls that can be driven for some distance with no air in them.
Unfortunately these Run-Flat tires usually cost quite a bit more, and often don't last as long as their standard counterparts.
Q. Do I have to put run-flat tires back on my car?
A. No, you don't have to. Many people replace the run-flat tires with standard tires that cost less and last longer, but if you choose to change to a standard tire you may want to invest in a spare tire & wheel.
Q. Why do I need a 149 mph rated tire on my car?
A. Well it's not that you're going to drive 149 mph! At speeds as low as 30-40 mph the steering response and braking characteristics of a 149 mph tire are far superior to that of lower rated tires. We would never want to do anything that would degrade the performance & safety of your Toyota. Most other tire stores have policies against downgrading the performance rating of the tires as well.
Q. What is Nitrogen filling?
A. Nitrogen is an inert gas that comprises most of the air that we breathe. The benefit of installing Nitrogen in your tires is not so much what is put into the tires as it is about what is left out. The oxygen in the air causes the rubber to age (oxidize), and is easily permeates the sidewall causing a pressure loss of about 2 psi per month. Nitrogen is not reactive with anything (did you know most food is packaged in Nitrogen to extend its shelf life?) and is much slower to permeate the sidewall reducing the pressure loss to about 1 psi every 2-3 months. The other thing we want to leave out of the tire is the moisture in the air. The expansion and contraction of water vapor can cause a significant fluctuation in tire pressure as the temperature changes throughout the day. While there is some expansion of the dry Nitrogen, the pressure variance is reduced by about 60%.
The bottom line is that Nitrogen is a tool that enables us to better manage the air pressure in your tires through a wide temperature range and for a longer period of time. A properly inflated tire is safer, lasts longer, and more fuel efficient.