I had a pleasant experience at this car dealer. Great customer service and genuine interest to address one’s needs. I would certainly return when thinking about my next car.
I have good service, updates and timely process. Took over a canceled appointment and was honored. I'm satisfied.
Oh man, where do I begin! Well, I'm a new owner of the most sought after vehicle. The America’s favorite non-pickup truck vehicle for nearly a decade! - The 2026 Toyota Rav 4! Thanks to Toyota Elk Grove Team, most especially to Mr. Alex Castillo. He made us so special the way he handled the whole process. We kinda just randomly walked in their car lot without any initial plans what to buy. So after Alex talked to us, we decided we wanted it! So after almost 2 months of waiting, we go it! Absolutely worth the wait! Of course I ... Read More DealerRater - Jun 3, 2026
I been going to your dealership for the past 25 years.The workers always been excellent and would highly recommend you
I cannot say enough good things about MICAELA ALVAREZ. She keeps me coming back to Toyota for service. She's honest, kind, knowledgeable, empathetic, understanding and I look forward to seeing her at service time. Thank you Micaela!!!!!
With all the issues that these new Tundra’s are having, this service dept. have always been helpful and given a good experience. Great service and my service advisor John Nguyen was very helpful.
Salesman Tony, Finance Manager Bishar, and the team at Elk Grove Toyota were amazing! They were kind, efficient, and made my overall car buying experience 10/10. This is why I always come back to Elk Grove Toyota.
I have no problem of their sales force. I like the online sales process. However their services system make no sense. Booked an appointment for brake fluid exchange at 8 am. At the most it is a 2 hours job. But the advisor said the car won't be ready until afternoon and they don't provide a ride anymore. What is the purpose of making an appointment and told them what work is needed. I went to a brake specialist and it was 1.5 hours from the time I walked in to the time I left the shop. And save half the ... Read More DealerRater - May 29, 2026
Toyota Corolla cross is a very very safe car to drive. This is the first maintenance for this new car. Thanks for Elk Grove Toyota coordinated the service jobs, good job! Thank you! Mei
Being greeted after arriving.. the service was impeccable.The technician took my concerns into account, listening and giving me great feedback. All concerns were addressed and my car was washed. Great job, Elk Grove Toyota.
Sevice advisor Mike is awesome, gave me options and good recommendations, very helpful, he explained things to the best of his ability
Very nice facility. Very professional and courteous, helpful staff. Vehicle was done in a timely manner.
Miguel did a great job helping me. I have the 5 star to him. It would of be a low star because I have to come back second time for the same reason.
This dealership has an amazing team. And excellent customer service. I was real speechless that they got all of the work done on my car 🚗 that was needed. Thank you, John Nguyen.
Great service and great people to work with. That always keep me informed and work is completed on time.
I had an amazing experience at this dealership from start to finish. Both Larry and Tajh provided outstanding customer service and made the entire process fast, smooth, and stress-free. Our purchase and trade-in were handled professionally and efficiently, and everything was explained very clearly every step of the way.
What we appreciated most was that we never felt pressured or pushed into anything, which made the experience even more comfortable and enjoyable. The finance team was also fantastic — friendly, knowledgeable, and easy to work with. Overall, this was one of the best car-buying experiences we’ve had, and we highly ... Read More DealerRater - May 23, 2026
I've had Victor and Toyota in my life since 2007. He has always made me feel listened to and ensured that my service needs were met. When he took over as a supervisor, he left me in the capable hands of Mike Lau. I have never had a complaint with the service I received, as I can always get honesty from my service advisor.
Everyone who helped me with my car purchase at Elk Grove Toyota was nice, honest , and genuine
So happy for the way the service advisor assist us ,excellent job,keep up the good work,congratulations 👏
Mathew is very knowledgeable and helpful. All my questions are answered well. The service is great. Excellent job.
Elk Grove Toyota staff is always very friendly and helpful. They answered all my questions.
The facility is clean, and the location is perfect for whatever parts I need for my car. And thanks to Andy Tran he is knowledgeable and took the time to explain the necessary repairs for my vehicle. He will be my contact advisor from now on.
The estimated time was off by an hour. Oil changes shouldn’t take 3 hours.
Elk Grove Toyota gives premium service for all vehicles.. Staff are knowledgeable, professional, kind, patient, and will answer all of your questions.
Fast and reliable service. It took them less time compared to the initial planned period. Rental car was available. Advisors all well mannered and helpful.
Elk Grove Toyota is courteous and effient in checking me in for my Toyota care service. Thank you.
Milton was friendly and informed He answered all my questions. Kept updated through the day.
The service was great Milton explained how the repairs would go and he was very good.
PRIMAL KUMAR is a great Service Advisor very helpful professionalism respectful definitely recommending Toyota to anyone looking to buy a new car. Took my 2020 Toyota camry because it was making weird sound Primal took good care of us and our car can't put it in words. Thanks Primal....
Bought Toyota care maintenance no return contract giving me all the phone number vehicle towing no folders like last time I bought a servicing sticker comes on the same day of servicing. You guys need to change the material for the sticker. This happens every day after servicing.
I had my car serviced a few times here. The service advisors Armand and Matt gave me a very memorable service. They are both professional and friendly. Every time I've been here, my car has been finished faster than estimated wait time. Awesome pit crew!
Service attendants acknowledged me as soon as I pulled up. They were all very nice. Answered all of my questions and kept me up to date on through out the service appt
Daniel Napoles was very professional and patient during the whole process. He answered every question/concern we had. He treated us with respect and dignity. Thanks Daniel for making it such a pleasant experience!
Very fast and efficient. They checked me in quickly and they performed the service in a timely manner.
Armand Yabut was very knowledgeable and provided excellent service! He is the best! He was very calm and respectful.
Very pleased with the service at Elk Grove Toyota. Micheal the service technician answered all my questions clearly and was very friendly.
Service advisor Matt Ayson was awesome. Kept me updated and gave me all the information I needed. Dealeship facilty was clean.
Great service experience at Elk Grove Toyota fast, professional, and kept my Camry running smoothly. Highly recommend!
Elk Grove Toyota’s Ping Yang handled my appointment quickly, efficiently, and was very personable. Great service, I will be back!
Gustavo was very courteous and explain and answer all my questions. He contacted via phone to give me updates. I highly recommend him to assist anyone that stops at EG Toyota.
Great service. The facility is very clean and staff are friendly. The waiting area seats are comfortable.
Service was great! Very professional and friendly. They were fast and had my car done when they said it would be.
No pressure, fair price. That’s what I was looking for.
Josh, Daniel, and Duong were all great at helping me with the purchase of my new car!
Beware, they will attempt to steal your money. I cannot say they are dishonest because they told me they were going to steal my money. Elk Grove Toyota is selling this 2008 Sequoia for $16,499. The Kelley Blue Book value, based on purchasing from a dealer, is $9,785-$11,610 with a fair purchase price of $10,710 and a typical listing price of $12,360. Elk Grove Toyota’s asking price is $4,139 to $6,714 over any of the Kelly Blue Book values. So, through Carfax and talking with a sales manager at Elk Grove Toyota, I found out that they sold this used vehicle about 3 months ago. Less ... Read More DealerRater - Mar 26, 2026
The initial service advisor was not responsive and never contacted me to give updates about my car. Glad a different advisor took over.
I have always had good service with Elk Grove Toyota. The employees are very nice and very helpful.
This was truly a no pressure buying experience all the way through. Great car and staff who kept their word all the way through.
They worked with me so I would feel comfortable with the deal
Efficient reliable service over the many years and vehicles we've had with Toyota elk grove Miguel Navarro was thorough friendly and accommodating .
Toyota has good service—They speak to you in a nice way and make you feel accommodated.
I worked with Jomar (sales) and Gabriel (financing) to purchase my 2026 Priux XLE. Jomar was knowledgeable and professional throughout and extremely nice to work with. Gabriel explained all of our options for extended warranties, service contract, etc. He did his job in giving us ample information to make those decisions. This is our eighth Toyota purchase, our second at Elk Grove Toyota. It is by far the most customer-friendly experience we've had. I would recommend them over any other Toyota dealership in the region. And, I love the car!
Great experience and customer service. Jay, Jay, and Larry were great to work with! Our only complaint is the car was advertised to come with floor mats and we were told they were thrown out or weren’t included with this slightly used 4Runner. And also there was no owners manuals included. We have to now purchase a few hundred dollars of these items on our own. After spending a-lot of money on the car, it seems reasonable that those items could easily be included as a throw in. So a miss there! Otherwise, it would have been a 5 star ... Read More Google - Mar 22, 2026
I want to thank Elk Grove Toyota for making my purchase fast and easy. Daniel/josh was my sale representative . Loan manager JP was informative about my loan. I will refer family and friends when they want to buy a Toyota. -V.Ngo
Great dealership John and Baljinder are easy to work with. Purchase your next Toyota Here!
The staff at Elk Grove Toyota exceeded my expectations. Patient, knowledgeable, and approachable, the entire team worked to ensure I got a great deal on a 2026 Camry Hybrid. Jomar went above and beyond while being a delight to talk to. He answered all my questions, laid out all my options and got me the terms best suited for my circumstance.
Friendly and professional service. No pressure sales. Fair pricing!
Very welcoming service advisor! It’s a very busy place so that is appreciated. That’s why I drive out of my way for service.
Easy to deal with. Staff was friendly. Best prices on toyota certified vehicle.
Good Customer service. They Helped me to work on the payments. Very helpful and nice.
No pressure sales. Flexibility in negotiating. Very pleased.
Always awesome. Been going to Elk Grove Toyota for decades. Great Staff. Excellent Managers. Very transparent and very helpful.
The dealership service department is well organized and efficient in servicing. The service advisor are knowledgeable.
Service here is efficient, thorough, timely and courteous. I would highly recommend taking your car to Elk Grove Toyota.
AK was knowledgeable, listened well to my requests, and was incredibly patient with me. He showed me car after car, until we hit upon the perfect car for my needs, likes and budget.
Josh was a great help and so much fun!!
Did not have the best experience here. Tried negotiating on a Camry and was treated as if I wouldn’t be able to get a better deal else wear. There was a little attitude involved as well the second I tried to negotiate. I don’t know exactly what it was, but I did not feel comfortable having my mom and sister come here, at all. I tried talking on the phone with Josh, while they were there, and I wasn’t met with the best demeanor.
Anyways, closed the deal on the car I wanted in San Jose with “... Read More Google - Mar 12, 2026
I brought my car for repair and Alvin my service adviser was excellent. He answered all my questions and explained it well. He returns my call timely manner. Thank you for Alvin
Great service and I didnt have to wait long for my appointment. They are very welcoming and help you with all your needs.
Excellent services, good customer relations. Very timely and reliable, helpful. Looking forward next to my service
Fast, easy, and friendly!
We love ❤️ coming to Elk Grove Toyota. They treat us like family. We have bought our last 3 vehicles here and HIGHLY recommend buying yours here if you are in need of a vehicle
This was the second Toyota purchased from Elk Grove Toyota in the last two years. I find the staff very friendly, professional and knowledgeable. Definitely would recommend this dealership.
Great costumer service and attention to detail from Joshua. Very knowledgeable about the Tundras and Tacoma trucks. We left with a brand new truck and a great experience without the stress that comes with the purchase of a new vehicle. Tajh and JP were great on the financing side of things. Thank you Elk Grove Toyota family.
This was the quickest and best buying experience we’ve had. Excellent customer service!
I am delighted with my new-to-me Chevy Bolt. Larry was a helpful sales person. On line via Carfax, I found that Elk Grove Toyota had the best offering. All the staff served me well.
I have a wonderful experience
They were able to get to my vehicle and fix my issue asap. Thank you guys!
The team was great to work with, especially Melissa, Jayden and Albert. No pressure at all, would definitely recommend this dealer to others going forward.
I went in for a oil change and a guy name Matt Ayson help me, he was super nice and explain everything to me in detail.. he has a super great customer service..this what bring customer back and happy. Thank you for ur help.
I had an amazing experience purchasing a car with David Aguayo. David is extremely professional, service oriented, and honest which I appreciated most of all. The whole purchasing process was flawless and easy. The negotiation with the sales manager Patrick was simple and fair. The financing manager Lee was thorough, patient, and personable as we wrapped up the final paperwork. I cannot speak highly enough of everyone I had the opportunity to work with. I will be recommending David and Elk Grove Toyota to everyone I know looking for a car. Thank you!
Best experience. Maid the process so quick.
From the start, we received prompt and clear communication from the sales manager. The negotiation was straightforward with no hidden fees or surprises. Our sales associate was attentive, patient, and gave us all the time we needed to thoroughly check out the car, and stayed with us from beginning to end. You can really tell this is a family-owned dealership — everyone seemed genuinely happy to work there. I was impressed with the overall experience and would definitely consider buying a Toyota from from them when we’re ready for our next vehicle.
Jp Popal excellent to work with. Definitely recommend.
My salesman Isiah was very professional throughout the whole transaction and very helpful.
Want to thank Melissa, Jaden, and Albert for helping me out. Decided to go to Elk Grove Toyota (4HRS round trip!!) because EVERY Toyota stores in the Bay Area are not willing to even work a single $1 off the price. ELK GROVE is willing to work with me for my new 4runner. No pressure. Would definitely recommend this store to everyone!!!
