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Service Staff

Click on one of the people below to find out more information.

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  • Brian Chase
    Service Director, 30 Year Employee
    Brian Chase
    916-405-8000

    I am the service director here at Elk Grove Toyota. Our hope is to meet or exceed the customers expectations for quality automotive service. The only way we can do this is by providing a quality and cost effective repair, done right the first time. We  have the facilities and people to do the job right in a reasonable length of time.  Because of this, we see more Toyotas for maintenance than any other dealer in northern California.

     

    I began in the automotive business almost 40 years ago when I started washing cars at may father's Chevy dealership. I started my Florin Road/Elk Grove Toyota career in 1982.  Since that time I have watched as the Florin Road store expanded several times and when we opened our new store in Elk Grove. Over the last 28 years there have been changes in Toyota and the community.  I am proud to be a part of both.

     

    I am a Sacramento native and have spent  my entire life in the area.  I enjoy the camping, water and snow sports available here.  Personally I drive Toyota FJ Cruiser and my wife drives a Toyota Prius. When my oldest daughter started driving I made sure she had a safe and reliable car -- a Toyota Corolla.  In my spare time, I enjoy attending my daughter's sporting events.

     

    To see what my customers say about me on DealerRater click  HERE .


  • Jason Bruecker
    Assitant Service Manager, 13 Year Employee
    Jason Bruecker
    916-405-8030

    Hello my name is Jason Bruecker Assistant Service Manager at Elk Grove Toyota. I have been with the company a total of 12 years and working for Toyota for 17 years. I was a Master Technician for 13 years and have now been writing service for 4 years.

      I love to help people maintain their vehicles within their budget and get the long life out of their Toyota like we all expect. I personally own three Toyota's and all of my family drive Toyota's. Please fell free to contact me anytime with questions or concerns about your vehicle's service needs.  I'm here to help you.

     When I'm not at work you may find me Bass fishing on the Delta or Camping at Collins Lake with my kids.

    To see what my customers say about me on DealerRater click   HERE .


  • Fred Daniels
    Assistant Service Manager 38 Year Employee
    Fred Daniels
    916-405-8030

    Hello, my name is Fred Daniels.  I have worked for Elk Grove Toyota for 34 years, a mechanic for 15 years and an Assistant Service Manager for 25 years.  I am currently a Master Service Advisor and certified Pro Technician.  I enjoy helping people with their service concerns.

    I was born and raised in Sacramento and I have two sons, one daughter, three step sons and three granddaughters.  In my spare time I enjoy going to the gym and spending time with my family.
    To see what my customers say about me on DealerRater click   HERE 


  • Rocky Deavers
    Assistant Service Manager, 29 Year Employee
    Rocky Deavers
    916-405-8030

    I have worked at Elk Grove/Florin Road Toyota for the last 28 years. My early years were in sales, and then I switched to service where I am a Toyota Certified Master Service Advisor. In my spare time I enjoy motorcycles, both street and dirt, atv's and camping. I have a Toyota 4runner that is built for the Rubicon. I feel this helps make me better qualified to help people with their 4 wheel drive needs. Of course I'm happy to help anyone with their automotive needs.

    To see what my customers say about me on DealerRater click  HERE .


  • Tim Hunley
    Assitant Service Manager, 10 Year Employee
    Tim Hunley
    916-405-8030

    My name is Tim Hunley.  I am an Assistant Service Manager here at Elk Grove Toyota.  I have been with the company a little over 3 years and have worked in the automotive industry on the service side of the business for almost 30 years.  My goal is to provide a world class customer service experience with quality work done right the first time while exceeding all expectations.

    When I'm not working I spend time with family and enjoy the outdoors including camping, kayaking and golfing.

    To see what my customers say about me on DealerRater click   HERE

  • Victor Reynoso
    Assitant Service Manager, 7 Year Employee
    Victor Reynoso
    916-405-8030

    Hi name is victor Reynoso and I am an Assistant Service Manager here at Elk Grove Toyota. I have been working here for 7 years and have enjoyed every bit of it! I thoroughly enjoy my customers. When I am not here at work I enjoy golfing if the weather is good or any type of motorsports racing on TV. I also enjoy watching basketball or football and occasionally soccer when in season.

    To see what my customers say about me on DealerRater click    HERE 

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  • Mark Kleefeld
    Assistant Service Manager
    Mark Kleefeld
    916-405-8030


    My name is Mark Kleefeld.  I am a Service Advisor here at Elk Grove Toyota.  I have been here since July 2009.  I have been in the automotive industry for 26 years servicing all makes of vehicles.  I have been married since 1987 and have 2 daughters.  We stay very active with sports they are involved in with school and sports we do together as a family, softball, soccer, skiing and golf to name a few.  We have a large family and enjoy spending time together.

    My customers are a top priority to me and I am committed to making your experience an excellent one.  I look forward to a long relationship with my customers and helping them with their service needs.

  • Anthony Aldrete
    Express Maintenance
    Anthony Aldrete
    916-405-8030


    Hello, my name is Paul Anthony Aldrete. Some of you may recognize me as Anthony and others know me as Paul. I'm the same person I promise, and I answer to either name. Now that I've cleared that up, I would like to thank you for the past five years. I am a service advisor in express lube here at Elk Grove Toyota. I have been helping wonderful customers like you for my entire working career. I am here to help and make your visit here as smooth as possible. We always appreciate your visit here as well as your patience, whether it's for ten minutes or all day. Your satisfactory and your vehicles maintenance is always our #1 goal. Please call me if there are any questions you may have.     Thank You and I will see you soon.  
    To see what my customers say about me on DealerRater click HERE. 

  • Charles Linck
    Express Maintenance 6 Year Employee
    Charles Linck
    916-405-8030

    As a Certified Parts Professional for both Toyota and Scion lines, I truly appreciate the quality and reliability both lines offer. I've been with Elk Grove Toyota since we opened 6 years ago. Since then, I've had the opportunity to help countless Toyota and Scion drivers, and it never ceases to amaze me how well these cars are made.  

    When I'm not helping the best customers in the car business, you'll find me auto-crossing my 325is, four-wheeling my 1984 Toyota Pickup, or spending time with my family and baby boy, J.C.  

    Elk Grove Toyota has been a great employer, where my coworkers are friends, where work doesn't feel like work, and I'm able to give our customers the attention they deserve. My goal in parts is to give top notch service, and help our customers get what they need, the first time.

    To see what my customers say about me on DealerRater click   HERE

  • Gilbert Castaneda
    Express Maintenance, 4 Year Employee
    Gilbert Castaneda
    916-405-8030

    Hello, my name is Gilbert Castaneda.  I am a Service Advisor here at Elk Grove Toyota.  I have been with the company 4 years and have been working in the car business for the past 13 years.  I really enjoy working with customers and my co-workers.  In my free time I am a DJ at clubs and parties.  I also enjoy boating and spending time with my family and friends. I speak both English and Spanish.  I am proud of working for Toyota and feel Toyota is the best car brand available.  If there is any way I can help please feel free to contact me directly. 


  • Nick Kersten
    Express Maintenance
    Nick Kersten
    916-405-8030

    Hello, my name is Nicholas Kersten (Nick) and I am a service advisor in the express maintenance department. I'm the new guy around here having started at the beginning of 2010. I have enjoyed helping people take care of their service needs.

    I have always personally driven Toyotas and currently have over 200,000 miles on my Avalon. I understand the need for proper preventative maintenance. I also understand the importance of prompt service. Please feel free to contact me with any service question and as always all of us here at Elk Grove Toyota will do our best to accommodate your needs.

    To see what my customers say about me on DealerRater click   HERE .


  • Scott Kruger
    Express Maintenance, 4 Year Employee
    Scott Kruger
    916-405-8030

    Hello, my name is Scott Krueger.  I have been an employee of Elk Grove Toyota since October of 2006.   My co-workers are great people to work with and I enjoy meeting new people every day.  Customers always have great stories and I have shared a lot of laughs with them. 

    In my free time I enjoy working on my own car, running, fishing and the great outdoors.  A movie once in a while is fun too.  When I was younger my dad and I would worked on old cars and the first thing that he taught me was how to change the oil on his 1982 Fleetwood Cadillac.  Since that time I have continued to enjoy learning about cars, old and new.

    I hope to continue to offer great customer service and excellent workmanship.  I will see you whenever the time calls.

     

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  • Mike Thor
    Express Maintenance
    Mike Thor
    916-405-8030


  • Phillip Hoek
    Express Mainenance
    Phillip Hoek
    916-405-8030


  • Eric Pettersen
    Tire Specialist
    Eric Pettersen
    916-405-8030

    Hello, My name is Eric Pettersen. I am the Tire Specialist here at Elk Grove Toyota.

    I have been in the automotive business for 31 years, most of which involved servicing tires. I am a SEMA certified Wheel & Tire Specialist and enjoy using my tire & automotive knowledge to help people.

    I have logged almost 500,000 miles on the 3 Toyotas that I have owned, purchasing the first one new when I was 21.

    In my spare time I enjoy bicycling, snow skiing, and preparing & racing my vintage Mustang.

  • Teri Burk
    Warranty Administrator, 26 Year Employee
    Teri Burk
    916-405-4030

    My name is Teri Burk and I am the Warranty Administrator and Service Office Supervisor for Elk Grove Toyota.  I have worked in the automotive business for 26 years, and have worked at Elk Grove Toyota for almost 25 years. My time with this company has given me the opportunity to get to know many great people, and I value the   experiences I have shared with coworkers and customers over the years

  • Gabrielle L
    Lead Client Care Coordinator
    Gabrielle L
    916-405-8000

    As the Lead Client Care Coordinator for Elk Grove Toyota's Client Care Center, I look forward to leading our team in providing exceptional and efficient service to our new and loyal clients.

  • Sokha Proeung
    Client Care Coordinator
    Sokha Proeung
    916-405-8030

    Hello my name is Sokha Proeung, I am a Client Care Coordinator for the Service Department.  I started here at the beginning of 2012 and I enjoy the fast pace environment in this department.  I'm here to answer any quotes or servicing questions, and feel free to contact me for your next appointment.

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  • Leslis Riola
    Client Care Coordinator
    Leslis Riola
    916-405-8030

    My name is Leslie Riola and I am a service coordinator for the client care center here at Elk Grove Toyota Scion. I have been with the dealership for five years. I specialize in handling inbound service reservation calls, and perform outbound follow-up calls for due and overdue service clients.

    Now that you know a little bit about what I do here at Elk Grove Toyota I'd like to share a little of what I do outside of work. I am an avid sports fan and enjoy watching the San Francisco Giants and the 49ers. I also enjoy spending time with family and friends and the awesome people here at Elk Grove Toyota Scion.

  • Taylor Oberle
    Client Care Coordinator
    Taylor Oberle
    916-405-8030

    Hello, my name is Taylor Oberle. I work in the Service Department as a Client Care Coordinator. I started here at the beginning of the year and I love the work environment because everyone here is outgoing and friendly. In my spare time I enjoy spending time with my friends and family.

     

  • Karla Walker
    Client Care Coordinator
    Karla Walker
    916-405-8030

    Hello my name is Karla Walker.  I am a Client Care Coordinator in the Client Care Center here at Elk Grove Toyota Scion.  I started working here in the middle of spring 2013 and so far I have enjoyed the fast paced environment in this department.  When I am not working I'm spending my free time at church or with family and friends.

  • Heather Atterberry
    Service Administration, 12 Year Employee
    Heather Atterberry
    916-405-8030

    My name is Heather and I have worked for the service department since January of 2001.  I get to help customers every day make appointments, pick up their cars, and help with their warranty questions.  I hope I can help our first time customers make their first visit a memorable one, and I look forward to seeing some of our long time friends we have made over the years while getting their vehicles serviced.      

  • Kadie Ballenger
    Service Cashier
    Kadie Ballenger
    916-405-8030

    Hello, my name is Kadie Ballenger; I am a Service Receptionist and Cashier.  I am very much a people person and enjoy helping others.  I enjoy working at Elk Grove Toyota; it is like one big family.  When I am not working I enjoy being with my family especially my son Benjamin!

  • Angelina Vega
    Service Cashier
    Angelina Vega
    916-405-8030

    Hello, my name Angelina Vega and I am a service cashier here at Elk Grove Toyota. My job is to help our customers as they are picking up their cars, purchasing parts, or scheduling their next service appointment. I enjoy working with such a great staff as well as meeting new people every day. When I am not at work I enjoy spending time with my wonderful husband and four kids. Whether it's your first time bringing your car in for service or you are one of our long time loyal customers; I look forward to serving you!