• Sales: (855) 792-8541
  • Service: (855) 792-8537
  • Parts: (855) 792 8536

9640 West Stockton Blvd. Directions Elk Grove, CA 95757

Info

Service Staff | Elk Grove Toyota | Serving Sacramento


Click on one of the people below to find out more information.

  • Brian Chase
    Service Director, 34 Year Employee
    916-405-8000

    I am the service director here at Elk Grove Toyota. Our hope is to meet or exceed the customers' expectations for quality automotive service. The only way we can do this is by providing a quality and cost effective repair, done right the first time. We  have the facilities and people to do the job right in a reasonable length of time.  Because of this, in the last 10 years we see more Toyotas for maintenance than any other dealer in northern California.


    I began in the automotive business almost 40 years ago when I started washing cars at may father's Chevy dealership. I started my Florin Road/Elk Grove Toyota career in 1982.  Since that time I have watched as the Florin Road store expanded several times and when we opened our new store in Elk Grove. Over the last 34 years there have been changes in Toyota and the community.  I am proud to be a part of both.

     
    I am a Sacramento native and have spent  my entire life in the area.  I enjoy the camping, water and snow sports available here.  Personally I drive 2016 Toyota Tacoma and my wife drives a Toyota Rav4. When my oldest daughter started driving I made sure she had a safe and reliable car -- a Toyota Corolla.  In my spare time, I enjoy attending my daughter's sporting events.


    To see what my customers say about me on DealerRater, click HERE.

    b2adb68d0a0a0089010aca937cd860b7
  • Dave Moore
    Express Service Manager
    916-405-8030

    My name is Dave Moore. I have worked for Toyota for 13 years prior to coming back. I am very glad to return to this company. I have been in the service part of the dealership for over 30 years starting as a Technician then as a Assistant Service Manager.

    I love to help people with all their service needs. Starting from the beginning of your new vehicle to the 300,000 plus miles of your cars. I will provide to you truly exceptional service throughout your time with us and look forward to meeting you.

    On my spare time I spend time with my five kids starting from the age of 31 down to five. We love to camp, fish and spend time outdoors. We love to take the kids to Disneyland for vacation.

     

    7e55b0e187544d8d86404b1dc0fc6f07
  • Fred Daniels
    Assistant Service Manager 40 Year Employee
    916-405-8030

    Hello, my name is Fred Daniels.  I have worked for Elk Grove Toyota for 40 years, a mechanic for 15 years and an Assistant Service Manager for 25 years.  I am currently a Master Service Advisor and certified Pro Technician.  I enjoy helping people with their service concerns.

    I was born and raised in Sacramento and I have two sons, one daughter, three step sons and three granddaughters.  In my spare time I enjoy going to the gym and spending time with my family.

    To see what my customers say about me on DealerRater, click HERE.


    b2b5025c0a0a0089010aca93f65f555b
  • Rocky Deavers
    Assistant Service Manager, 29 Year Employee
    916-405-8030

    I have worked at Elk Grove/Florin Road Toyota for the last 28 years. My early years were in sales, and then I switched to service where I am a Toyota Certified Master Service Advisor. In my spare time I enjoy motorcycles, both street and dirt, atv's and camping. I have a Toyota 4runner that is built for the Rubicon. I feel this helps make me better qualified to help people with their 4 wheel drive needs. Of course I'm happy to help anyone with their automotive needs.

    To see what my customers say about me on DealerRater, click HERE.


    b2b9c0280a0d02e7018c0dc2510700ee
  • Victor Reynoso
    Assitant Service Manager, 7 Year Employee
    916-405-8030

    Hi, name is victor Reynoso and I am an Assistant Service Manager here at Elk Grove Toyota. I have been working here for 7 years and have enjoyed every bit of it! I thoroughly enjoy my customers. When I am not here at work I enjoy golfing if the weather is good or any type of motorsports racing on TV. I also enjoy watching basketball or football and occasionally soccer when in season.

    To see what my customers say about me on DealerRater, click HERE.

    b2e063b40a0a0089010aca933811e1c5
  • Mark Kleefeld
    Assistant Service Manager
    916-405-8030

    My name is Mark Kleefeld.  I am a Service Advisor here at Elk Grove Toyota.  I have been here since July 2009.  I have been in the automotive industry for 26 years servicing all makes of vehicles.  I have been married since 1987 and have 2 daughters.  We stay very active with sports they are involved in with school and sports we do together as a family, softball, soccer, skiing and golf to name a few.  We have a large family and enjoy spending time together.

    My customers are a top priority to me and I am committed to making your experience an excellent one.  I look forward to a long relationship with my customers and helping them with their service needs.

    b2ed31200a0a0089010aca937a039ff9
  • Anthony Aldrete
    Express Maintenance
    916-405-8030

    Hello, my name is Paul Anthony Aldrete. Some of you may recognize me as Anthony and others know me as Paul. I'm the same person I promise, and I answer to either name.

    Now that I've cleared that up, I would like to thank you for the past five years. I am a service advisor in express lube here at Elk Grove Toyota. I have been helping wonderful customers like you for my entire working career. I am here to help and make your visit here as smooth as possible. We always appreciate your visit here as well as your patience, whether it's for ten minutes or all day. Your satisfaction and your vehicles maintenance is always our #1 goal. Please call me if there are any questions you may have.  Thank you and I will see you soon.  

    To see what my customers say about me on DealerRater, click HERE.


    b2e373730a0a0089010aca936709ee0a
  • Charles Linck
    Assistant Service Manager 6 Year Employee
    916-405-8030

    As a Certified Parts Professional for both Toyota and Scion lines, I truly appreciate the quality and reliability both lines offer. I've been with Elk Grove Toyota since we opened 6 years ago. Since then, I've had the opportunity to help countless Toyota and Scion drivers, and it never ceases to amaze me how well these cars are made.  

    When I'm not helping the best customers in the car business, you'll find me auto-crossing my 325is, four-wheeling my 1984 Toyota Pickup, or spending time with my family and baby boy, J.C.  

    Elk Grove Toyota has been a great employer, where my coworkers are friends, where work doesn't feel like work, and I'm able to give our customers the attention they deserve. My goal in parts is to give top notch service, and help our customers get what they need, the first time.


    To see what my customers say about me on DealerRater, click HERE.

    e45d88160a0a00f4016a4aeff8d6ff8c
  • Nick Kersten
    Assistant Service Manager 6 Year Employee
    916-405-8030

    Hello, my name is Nicholas Kersten (Nick) and I am a service advisor in the service department. I'm the new guy around here having started at the beginning of 2010. I have enjoyed helping people take care of their service needs.

    I have always personally driven Toyotas and currently have over 200,000 miles on my Avalon. I understand the need for proper preventative maintenance. I also understand the importance of prompt service. Please feel free to contact me with any service question and as always all of us here at Elk Grove Toyota will do our best to accommodate your needs.

    To see what my customers say about me on DealerRater, click HERE.




    b2e834a60a0a0089010aca931c667d52
  • Tyler Maack
    Assistant Service Manager
    916-405-8030

    Greetings,

    My name is Tyler Maack and I am a Service Advisor on the Express Maintenance side of Elk Grove Toyota. I am a graduate from the University of California, Santa Cruz with a dual major in
    History and Modern Literature-but my passion has always been with cars. They fascinate and ignite all of our senses: the smell of new leather; the mirror of a fresh polish; the thunder of a roaring engine;the wind playfully dancing upon our face; and, of course, the sweet taste of freedom. Outside of Toyota you will find me playing golf, chess, or guitar, and, on certain occasions (once to be exact), jumping out of airplanes. I still enjoy reading very much and do so when time allows for it. I also enjoy the simple escape of cruising around California's scenic highways in my 4Runner. I have a propensity to help and to engage in conversation, so please, don't be shy and stop on by. I look forward to being of service to you soon.

    Tyler Maack

    b09b4626347f41d4ba21b37766766dc4
  • Andy Tran
    Express Maintenance
    916-405-8030

    Hello, my name is Andy Tran, and I am an Express Maintenance Service Writer for Elk Grove Toyota.  I have worked for Toyota for six years now, five years as a Technician and another year as an Express Maintenance Service Writer. I made the transition from Technician to Service Manager because I enjoy helping others and wanted to meet YOU, our amazing customers! 

    I personally have a Toyota Corolla for over 10 years now therefore, I understand the importance of maintaining your car for reliability and efficiency.  Please feel free to contact me with any of your service questions, and I will assist you.

    c5702860ab9742c281d20a267c76d76a
  • Miguel Navarro
    Express Maintenance
    916-405-8030


    61a8098531e24b8084bb151b895764c5
  • Alvin Kumar
    Express Maintanence
    916-405-8030

    Hello, my name is Alvin Avinesh Kumar. I was born and raised in Fiji where I completed all my education.

    I started at Elk Grove Toyota as a Customer Relations Representative and really enjoy the interaction with customers. I have been in the automotive sales industry for three years and I love the business. I ultimately chose to work at Elk Grove Toyota because of their excellent reputation; they provide the best customer service you will find anywhere. That being said, I look forward to meeting you and promise to make your visit a very positive one. 

    Some of my hobbies are fishing, playing soccer, and I always enjoy meeting new people and making new friends.

    a2ece1060901400a9dfa2a0b8461b463
  • Anthony Roman
    Express Maintanence
    916-405-8030

    Hello my name is Anthony Roman , I've been working with Elk Grove Toyota for about 4 years moving around a bit from department to department.

    Found a home here In express a few months ago and I love this fast paced environment.

    In my spare time I enjoy watching football (Go 49ers!) and hanging with my 2 younger brothers. As the newest service advisor I am eager to help with any and all questions you may have.

    Look forward to seeing you here in our express drive.

    50c0ca880244400f9707693bcf85fc34
  • Brian Demille
    Express Maintenance
    916-405-8030

    Hello my name is Brian DeMille and I am one of the Express Maintenance Advisors here at Elk Grove Toyota. Overall I have obtained 4 years of experience with helping customers in the automotive industry. Through the years, I have learned that there is one goal to meet when helping customers as express maintenance advisor. Which is simply making sure the customer is always HAPPY. To achieve this goal I strongly believe it only works with characteristics such as honesty, respect, and polite manners.

     I am a Sacramento native, ever since I was born so of course growing up I became a die hard SACRAMENTO KINGS FAN. For example, every time I play NBA 2K on PS4 or XBOX 1 I can only play with the KINGS. On my off days I enjoy my 4 aquariums, playing basketball, airsoft, and working on my car.

     Lastly, anytime you see me feel free to ask me any questions you may have. I would be glad to be at your service. Everyone here at Elk Grove Toyota is very sociable to anybody they see. Ever since they took me in to work in their company I always felt like I was part of a new family. 

    be9cba7f446742f9a542768f5edf132d
  • Christopher Wilson


    5909add5ce0d4802b6020899e8de3906
  • Teri Burk
    Warranty Administrator, 26 Year Employee
    916-405-4030

    My name is Teri Burk and I am the Warranty Administrator and Service Office Supervisor for Elk Grove Toyota.  I have worked in the automotive business for 26 years, and have worked at Elk Grove Toyota for almost 25 years. My time with this company has given me the opportunity to get to know many great people, and I value the  experiences I have shared with coworkers and customers over the years.

    cd351c084046387500ee90b13fe46865
  • Leslie Riola
    Client Care Coordinator
    916-405-8030

    My name is Leslie Riola and I am a service coordinator for the client care center here at Elk Grove Toyota Scion. I have been with the dealership for five years. I specialize in handling inbound service reservation calls, and perform outbound follow-up calls for due and overdue service clients.

    793624e19cc4417586c915813df42ddf
  • Liz Bonslett
    Client Care Coordinator
    916-405-8030

    My name is Liz Bonslett and I am a service coordinator for the client care center here at Elk Grove Toyota Scion. I have been with the dealership for a year and a half. I specialize in handling inbound service reservation calls, and perform outbound follow-up calls for due and overdue service clients. On my free time I like to hang out with my family and friends. I'm also a youth leader for Jr. High group at my local church.

    b48c880e49a14f0da7689b37e2bf1121
  • Blanca Vargas
    Client Care Coordinator
    916-405-8030

    Hello, my name is Blanca Vargas and I am a service coordinator for the client care center here at Elk Grove Toyota. I am new to the area, I enjoy hiking and traveling. I look forward to speaking with you!

    606004864b9b40d18abd8d1ffa2c2ffb
  • Melissa Hobday
    Client Care Coordinator
    916-405-8030

    Hello, my name is Melissa. I am a new Service Coordinator here at Elk Grove Toyota. I enjoy painting and hanging out with my family and friends. I am also a Junior High Youth Leader for my church.

    a46c6e8907504c95957407898bd015f2
  • Madison Palmer
    Client Care Coordinator
    916-405-8030

    My name is Madison Palmer and I am a Service Coordinator for the Client Care Center for Elk Grove Toyota. On  my spare time I love to travel to different places with my friends and family to make new memories. I also truly enjoy singing, photography, supporting my favorite sports teams, and anything fitness related. I love being a part of the Elk Grove Toyota family and look forward to speaking with you!

    13ae1365b82a42029cb2cbeefa6937ac
  • Roberta Wilfong
    Client Care Coordinator
    916-405-8030

    My name is Roberta Wilfong and I am a service coordinator here at Elk Grove Toyota Scion. I pride myself in excellent customer service while handling inbound service appointment calls and outbound follow up calls. I love helping others and going above and beyond my customers' expectations. In my spare time I enjoy spending time with my husband wine tasting or vacationing. I'm a mother of 4 wonderful boys and grandmother to 3 grandsons and 1 granddaughter who make me smile and are my sunshine to my day. I truly enjoy working at Elk Grove Toyota and being part of a big family.

    262b308456114854b32f3918600e06b1
  • AdChoices